Privacy Policy

Doing business with a hospitality company involves providing information about yourself. At the InnVest REIT Hotels web site and at our various hotel brands web sites you have control over how your information is obtained, used and given out. Your information is kept confidential and your privacy is protected.

The following contains the details of our Privacy Policy.

We obtain information about you to:

• Identify you
• Protect us both against error and fraud
• Allow you to plan your hotel and conferencing needs in advance
• Allow us to collect payment for the services we provide to you
• Provide ongoing service
• Offer you additional products, services and specials

You can expect us to protect your privacy. Your information and the business you do with us is kept in strict confidence. Only authorized personnel have access to your information. We collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances. We don't sell your information to third parties. Our procedures and systems are designed to protect your information from error, loss and unauthorized access. We keep your information only as long as it is needed. We monitor our compliance with applicable privacy legislation.

You can give or withdraw your consent.
We need to get your express or implied consent before obtaining or using information about you, or disclosing this information to anyone. You can withdraw this consent whenever you want, unless legal requirements prevent this.

You can review and make corrections to your information.
You can review your information held by InnVest REIT Hotels web site and make corrections to it. Call us at 905-624-7118 and we will be able to assist you further. We may ask you to put your request in writing. We'll respond to your request within 30 days. If we need to extend the time, or we have to refuse your request, we'll tell you why, subject to any legal restrictions.

You can choose not to receive direct marketing.
We may tell you about products or services through direct mail, telephone, or other means. If you do not wish to receive this type of information from us, please follow the instructions below.

Questions or Complaints
We welcome your comments and suggestions. If you have any questions, comments, suggestions or complaints, please follow this procedure:

1) Contact InnVest REIT Hotels web site Administrator at 905-624-7118 or email at webmaster@innvestreithotels.com; or write a note with your name, address, phone number where we can reach you and a description of the matter. You can send your letter at the following address:

2) If you are not able to accept the conclusions of the InnVest REIT Hotels web site Administrator, you can ask how your complaint can be further escalated.